Hospitality Management

Hospitality Management Courses

• •  

  • Code

  • Course

  • Credits

• • ACC 101

  • Accounting I

  • 3
  This is an introductory course in accounting with the emphasis on the basic accounting cycle, management use of accounting data, construction and analysis of financial statements, and valuation of assets. Placement at ENG 101 level strongly recommended.
• • BUS 202

  • Principles of Customer Service

  • 3
  This course examines the principles of customer service and their significance in a service-driven economy. Topics covered include: The Service Strategy, The Customer: Internal & External; Customers’ Wants & Needs; Communicating Customer Service; Profiles of Successful Companies; Service People-Motivation, Commitment, and Reward. Placement at ENG 101 level strongly recommended.
• • BUS 211

  • International Business

  • 3
  This course provides an historical background and discussion of theoretical foundations of international business. Analysis of international institutions and factors that influence commercial activities among nations and the operation of firms are included. Placement at ENG 101 level strongly recommended. Prerequisite BUS 101.
• • BUS 220

  • Business Ethics

  • 3
  An introductory course in business ethics focusing on what business relationships are and ought to be with the various constituencies in which business operates. Through the use of case analysis, the student will develop a means of arriving at decisions that he or she can feel are “right,” “proper,” and “just.” Placement at ENG 101 level strongly advised.
• • CJS 215

  • White-Collar Crime

  • 3
  This course deals with the rise, nature, causes, and consequences of white-collar crime and addresses such subjects as corporate crime, occupational crime, financial crime, public corruption, technology- based crime, and policing and prosecuting white-collar crime.
• • ENG 101

  • English Composition I

  • 3
  A required course for all students who have demonstrated acceptable writing proficiency as measured by a standard test or satisfactory completion of ENG 090. This course will emphasize developing the student’s ability to articulate his/her thoughts in writing a coherent, unified, and well- structured composition. The student will write a series of papers. The student will also learn the techniques needed to produce a library research paper. The required research paper is a major component of the course.
• • ENG 102

  • English Composition II

  • 3
  A required course, which introduces the student to themes and techniques in the basic genres of literature: the short story, drama, and poetry. Expository papers may be written in response to ideas embodied in literature. Prerequisite: ENG 101 or permission of instructor.
• • HRM 101

  • Introduction to Hospitality Management

  • 3
  Introduction to Hospitality will provide a comprehensive overview of the hospitality industry. Components of the hospitality industry explored in this course include operations, managerial functions, career opportunities and emerging trends. This course includes an overview of the various industry segments: lodging, food service, tourism, and event management.
• • HRM 102

  • Conference, Meeting & Event Planning and Sales

  • 3
  This course provides an overview of the specialized field of meeting and conference management, and its impact on the tourism and hospitality industry. In addition to management, students will focus on the study of planning, development, and implementation of festivals and events related to sports, culture, and corporate business. Students will encounter a variety of topics, including types of meetings and events, the role of the meeting planner, site selection and negotiations, budgeting, vendor management, banquet food service, registration, on-site logistics, and meeting evaluation
• • HRM 104

  • Food and Beverage Management

  • 3
  Food and Beverage Management has been designed to prepare students with the leadership skills for success in the food and beverage industry. Topics include how to staff appropriately, the physical layout of the restaurant and bar, menu planning and ordering and guest satisfaction.
• • HRM 110

  • Hospitality Sales & Marketing

  • 3
  Hospitality Sales & Marketing focuses on increasing revenue and market share from various hospitality industry segments including lodging, food service, tourism destinations and event venues. This course explores sales and marketing strategies used to successfully promote and manage the brand to meet the target market demands.
• • HRM 202

  • Revenue Management

  • 3
  Revenue Management focuses on business strategies firms use to make pricing and product availability decisions across various selling channels to maximize profitability. Revenue Management is the customer-centric practice of ensuring businesses charge the right price, to the right customer, for the right products,through the right channel, and the right time. Topics include pricing and discounting strategies, overbooking practices, segmentation, distribution channels, competitive analysis, demand and revenue forecasting, performance analysis, and total revenue management strategies.
• • HRM 205

  • Lodging Operations

  • 3
  Lodging Operations will provide students with an overviewof the management of hotels and lodging properties. Topics include organizational structure, the front office, housekeeping, reservations, sales and marketing, accounting, engineering, revenue-management, forecasting, budgeting, measuring operational employee performance, and property management technology.
• • MGT 201

  • Principles of Management

  • 3
  An introductory course covering the general topics of planning, organizing, directing and controlling. Included are the historic developments of management as a separate discipline within organizations, the changing scope and styles of management, and the application of management principles in the business environment. Prerequisite: BUS 101.
• • MGT 230

  • Entrepreneurship and Small Business Management

  • 3
  This course provides an overview of the process of conceiving, launching, and operating a new venture. Students will become proficient in the basic tools of planning, finance, marketing, operations, and staffing necessary to start, manage and build a sustainable small business. Preparing a new venture business plan will be an integral part of the course. Common problems in managing a small business will be explored. Students will learn about the roles and attributes of successful entrepreneurs and will undertake a self-examination to evaluate their interest in an entrepreneurial career. A variety of small business owners may be invited to class to share their start-up experiences and the obstacles they had to overcome as entrepreneurs. Prerequisite: BUS 101.
• • MGT 235

  • Financing a Small Business

  • 3
  This course provides an introduction to the financing and financial management of small business enterprises from start-up to on-going sustainable operations. Topics include the financing of new ventures; working capital and cash flow management; financial statement and ratio analysis; financing the ongoing business and future growth; financial structure and leverage; valuation methods; and the importance of financial management controls. The role of venture capitalists, angels and other investors; sources of debt, financing; and available funding from federal, state and regional agencies will be explored. Prerequisite: MGT 230.
• • MKT 201

  • Principles of Advertising

  • 3
  This course is a study of basic advertising principles, physical construction of the advertisement, and organization of the advertising business. The course includes a study of advertising media including newspapers, magazines, radio, point-of-sale displays, and outdoor advertising, together with criteria for evaluating the effectiveness of current advertising. Prerequisite: ENG 101.
• • LAW 201

  • Business Law I

  • 3
  This course will introduce the student to the basic concepts and practices in the areas of torts, contracts, sales, and consumer protection law as they relate to business. Corequisite: ENG 101.
• • SOC 112

  • Interpersonal Communication

  • 3
  An experience-based introduction to the concepts and skills in oral communication; listening, feedback, group discussions, speeches, self-disclosure and relational communication.
• • IDS 167

  • First Year Seminar

  • 3
  This experiential course welcomes students into the academic learning community of Quincy College. Centered around a yearly theme, the purpose of the course is to ensure that all new students connect to the Quincy College community. All sections provide students with college success strategies and each focuses on one of five different perspectives: 1) Humanities, 2) Social Sciences, 3) Civic Engagement, 4) Business, 5) Natural Sciences. The course is required for all new, degree-seeking students who have fewer than 12 college credits from another accredited institution. It is expected that students will take this course in their first semester at QC.